Privacy Policy for TBMA Crafts
August 28, 2020

Welcome to TBMA Crafts. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our handcrafted eco-friendly products, or communicate with us.

1. Information We Collect
We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, place an order, or otherwise contact us (such as through WPForms, email, or WhatsApp).

Personal Data: Name, shipping address, billing address, email address (e.g., info@tbmacrafts.com), and phone/WhatsApp number (e.g., +91 8116956508).
Payment Data: Data necessary to process your payment if you make purchases. All payment data is handled securely by our third-party payment processors.
Automatically Collected Data: IP address, browser and device characteristics, operating system, language preferences, and referring URLs collected through cookies and similar tracking technologies (standard for WooCommerce stores).

2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes, including:
Fulfilling and Managing Orders: To process your payments, arrange global shipping, and facilitate returns.
Customer Support: To communicate with you regarding your order, wholesale inquiries, or custom product requests via email or WhatsApp.
Improving Our Store: To analyze website usage, improve the user experience, and optimize our storefront.

3. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., shipping carriers, payment processors, and hosting services).
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all or some browser cookies, but this may affect how our e-commerce platform functions.

5. International Data Transfers
Since we proudly offer fast and free shipping across the globe—including to the US, Europe, UK, Canada, and Australia—your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

6. Data Retention and Security
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

7. Your Privacy Rights
Depending on your geographic location (such as the EU/UK under the GDPR, or specific US states like California under the CCPA), you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.

8. Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Email: info@tbmacrafts.com
WhatsApp: +91 8116956508